Overview
Pace turns carriers', brokers' and MGAs' operating procedures into agentic systems that navigate internal apps, reason across documents and place phone calls to complete submission intake, policy servicing, claims and data-entry work. Pricing is tied to successful transactions.
What the agents do
Agents complete back-office insurance workflows across systems and channels.
Workflow focus Intake, servicing, claims and broker operations
Why it matters
Pace shows insurers buying completed work from agents rather than software seats.
AIIC View
Pace shows what agentic insurance can look like operationally. Rather than limiting AI to recommendations or chat, its agents are positioned around work such as intake, servicing, claims and data entry, bringing autonomous execution into back-office insurance workflows.
